It comes in a light blue box which includes 200ml bottle of cleanser and one muslin cloth. One thing I really like about the packaging is that you can see how much product you have used which is great because you knwo when it is running out! It also comes with a pump so it is easy to control the amount of product you need so product won't get wasted.
The cleanser is very creamy which I love so it is easy to apply over the face. I use between one and two pumps to remove my make-up. It is very gentle on the eyes and can remove even heavy/waterproof make-up. After the cleanser is rubbed in I use the muslin cloth and some warm water to remove it. This is gentle but the muslin cloth helps to almost exfoliate the face. If i've had alot of make-up I sometimes do this twice to make sure everything is removed but you don't have too. There isn't much a scent to it either which I like.
I really like this Hot Cloth Cleanser, it leaves my skin feeling smooth and clean. It does retail for £10 but there is always No7 £5 off voucher going around in Boots which makes it very afforadable.